jom8888 Privacy Policy

1. Introduction

1.1 jom8888 is committed to protecting the privacy and personal data of all individuals who interact with our Platform. This Policy describes what personal data we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you hold in relation to your data.

1.2 jom8888 processes personal data in accordance with applicable data protection legislation and the requirements of our international gaming licence. We take our data protection obligations seriously and maintain appropriate technical and organisational measures to safeguard personal information against unauthorised access, loss, or misuse.

1.3 This Policy should be read alongside the jom8888 Terms & Conditions, which govern the overall relationship between jom8888 and registered players.

1.4 If you have questions about how jom8888 handles your personal data, contact us at the details provided in Section 13 of this Policy.

2. Personal Data We Collect

2.1 jom8888 collects personal data through various touchpoints. The categories of data we collect include:

2.2 Mandatory vs. Optional Data. Certain categories of personal data — including identity, contact, and financial data — are required for account registration, KYC compliance, and the processing of financial transactions. Without this data, jom8888 is unable to provide its services. Other data categories, such as marketing preferences, are collected on an optional basis.

2.3 Data from Third Parties. jom8888 may receive personal data about you from third parties, including identity verification service providers, payment processors, and fraud prevention services, where necessary to fulfil our legal and regulatory obligations.

3. How We Use Your Personal Data

3.1 jom8888 uses personal data collected from you for the following purposes:

• Account management: Creating, maintaining, and administering your jom8888 member account, including login authentication and account security.
• Service delivery: Enabling access to casino games, live tables, sportsbook, and poker. Processing bets, wagers, and game sessions.
• Financial transactions: Processing deposits and withdrawals via Touch n Go eWallet, Boost, FPX, Maybank2u, CIMB Clicks, Public Bank, and USDT. Maintaining transaction records in MYR.
• KYC and AML compliance: Verifying your identity and age (21+), fulfilling anti-money laundering obligations, and meeting requirements imposed by our licensing authority.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators, implementing self-exclusion and limit requests, and providing responsible gaming support.
• Customer support: Responding to enquiries, resolving disputes, and providing technical assistance.
• Promotions and communications: Sending you information about bonuses, promotions, and platform updates relevant to your account, where you have not opted out.
• Platform improvement: Analysing aggregated usage data to understand how players interact with jom8888, to improve game selection, interface design, and platform performance.
• Legal compliance: Meeting our obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.

4. Legal Basis for Processing

4.1 jom8888 processes personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between jom8888 and you, including account creation, game access, and financial transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations imposed by our licensing authority and any applicable national legislation.
• Legitimate interests: Processing carried out in pursuit of jom8888's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your rights.
• Consent: Processing based on your consent, including marketing communications. You may withdraw consent at any time by contacting support or updating your account preferences.

5. Sharing of Personal Data

5.1 jom8888 does not sell, rent, or trade personal data to third parties for their own marketing purposes.

5.2 jom8888 may share personal data with the following categories of recipients in order to deliver its services and meet legal obligations:

• Payment processors: Including Touch n Go eWallet, Boost, FPX network participants, and USDT payment infrastructure providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers used to verify player identity and age.
• Game software providers: Licensed casino software studios whose games are hosted on or connected to the jom8888 platform. These providers may receive session-level data necessary for game functionality.
• Fraud prevention services: Third-party services engaged to detect and prevent fraudulent activity on the Platform.
• Regulatory and law enforcement authorities: Where jom8888 is required by law, regulation, court order, or regulatory direction to disclose personal data.
• Professional advisers: Legal counsel, auditors, and other professional advisers where necessary for the operation of the business.

5.3 Where jom8888 shares data with third-party service providers, those providers are required to handle personal data in accordance with applicable data protection standards and are prohibited from using it for purposes beyond those for which it was shared.

6. Cookies & Tracking Technologies

6.1 jom8888 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function, including maintaining your login session and remembering account preferences.
• Analytics cookies: Used to collect aggregated information about how players navigate and use the Platform, enabling us to improve performance and user experience.
• Security cookies: Used to detect and prevent fraudulent login attempts and other security threats.

6.2 You may control cookie settings through your browser preferences. Disabling essential cookies may impair Platform functionality, including the ability to log in to your account.

6.3 jom8888 does not use third-party advertising cookies or deploy tracking pixels for cross-site advertising profiling.

7. Data Retention

7.1 jom8888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including meeting our legal, regulatory, accounting, and reporting obligations.

7.2 The following general retention guidelines apply:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for a minimum of two (2) years from the date of the interaction.
• Responsible gaming records: Retained for the period specified under applicable regulatory requirements.

7.3 Where personal data is no longer required for any lawful purpose, jom8888 will securely delete or anonymise it.

8. Data Security

8.1 jom8888 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption across all Platform connections, including the login page, cashier, and account dashboard;
• Encrypted storage of sensitive personal and financial data;
• Access controls limiting data access to authorised personnel only;
• Regular security assessments and penetration testing;
• Incident response procedures for data security events.

8.2 In the event of a data breach that poses a risk to your rights and freedoms, jom8888 will notify affected individuals in accordance with its obligations under applicable data protection law.

8.3 You are responsible for maintaining the confidentiality of your jom8888 account credentials. Do not share your password with any third party. Contact jom8888 support immediately if you believe your account security has been compromised.

9. Your Data Rights

9.1 Subject to applicable law and the requirements of our licensing authority, you may have the following rights in relation to your personal data held by jom8888:

• Right of access: To request a copy of the personal data jom8888 holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of personal data in certain circumstances, subject to overriding legal retention obligations.
• Right to restrict processing: To request that jom8888 limit its processing of your data in certain circumstances.
• Right to data portability: To receive your personal data in a structured, machine-readable format in certain circumstances.
• Right to object: To object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: To withdraw consent for any processing based on consent at any time, without affecting the lawfulness of prior processing.

9.2 To exercise any of these rights, contact jom8888 support via live chat or email at the address in Section 13. jom8888 will respond to verified requests within a reasonable timeframe consistent with applicable law. Some requests may be subject to identity verification before they can be actioned.

10. Third-Party Links

10.1 The jom8888 Platform may contain references to or integrations with third-party services, including payment processors and game software providers. This Policy applies only to data processed by jom8888 directly. jom8888 is not responsible for the privacy practices of third-party services, and you should review those parties' privacy policies independently.

11. Children and Minors

11.1 The jom8888 Platform is strictly intended for individuals aged 21 and above. jom8888 does not knowingly collect personal data from persons under the age of 21. If jom8888 becomes aware that personal data has been collected from a minor, the relevant account will be closed immediately and all associated data deleted.

11.2 If you believe that a minor has accessed or registered an account on jom8888, please contact our support team immediately.

12. Changes to This Privacy Policy

12.1 jom8888 reserves the right to update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects when the current version came into force.

12.2 Where changes are material, jom8888 will provide notice through the Platform or via email to your registered address, where reasonably practicable. Your continued use of the Platform following publication of the updated Policy constitutes acceptance of the revised terms.

12.3 The current version of this Policy is always accessible at jom8888.net/privacy-policy.

13. Contact

13.1 For questions, requests, or concerns regarding this Privacy Policy or jom8888's handling of your personal data, please contact our support team:

Email: [email protected]

13.2 Live chat support is available 24/7 within the jom8888 Platform. Average response time is 3–5 minutes.

This Privacy Policy was last reviewed and updated as at 1 January 2026.